At Tezfo, your privacy matters to us. This Privacy Policy explains what information we collect when you visit www.tezfo.com, how we use it, and what rights you have over your data. By using our website or contacting us through our platform, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
When you fill out our contact form, we collect the following information:
- Full name
- Email address
- Phone number
- Company or business name
- Service requirements and project details
- Budget range and how you heard about us
This information is used solely to respond to your enquiry and provide you with our services.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or search query that brought you to us
This data is collected through Google Analytics and is used to understand how visitors use our website so we can improve it.
2. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. These include:
- Google Analytics — tracks website traffic and user behaviour to help us improve our content and user experience.
- Google Tag Manager — manages the deployment of tracking scripts on our website.
- Meta Pixel (Facebook Pixel) — allows us to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited our website.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiry or project request
- To provide, improve, and personalise our services
- To analyse website traffic and user behaviour
- To measure the performance of our advertising campaigns
- To send you relevant updates or follow-ups related to your enquiry (we do not send unsolicited marketing emails)
- To comply with legal obligations
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers — trusted third-party tools such as Google Analytics and Meta that help us operate our website. These providers have their own privacy policies.
- Legal requirements — if required by law, court order, or government authority, we may disclose your information.
- Business transfer — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain contact form submissions for as long as necessary to respond to your enquiry and for legitimate business record-keeping purposes. You may request deletion of your data at any time by contacting us at info@tezfo.com.
6. Your Rights
You have the following rights regarding your personal data:
- Access — you can request a copy of the personal data we hold about you.
- Correction — you can ask us to correct inaccurate or incomplete information.
- Deletion — you can request that we delete your personal data.
- Objection — you can object to how we process your data in certain circumstances.
- Withdrawal of consent — where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at info@tezfo.com. We will respond within 30 days.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS and contact form data is transmitted securely. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites including the Google Play Store, Apple App Store, and social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: info@tezfo.com
- Phone: +91 84284 27999
- Address: Alif Complex, 292, 6th St, Gandhipuram, Coimbatore, Tamil Nadu – 641012
Have Questions? We're Here.
If you have any concerns about your privacy or how we handle your data, reach out to our team directly.